Pronto Skip Terms and condition

Last updated: January 15th, 2024

Please read the following prior to your use. 

Welcome to Pronto Skip website – www.prontoskip.co.uk. These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate-operated Internet sites, which reference these Terms and Conditions. This website is owned and operated by Pronto Skip Company. Throughout the site, the terms (“Pronto Skip”, “us”, “we”, or “our”) offer waste management and waste disposal brokerage, this website www.prontoskip.co.uk (the “Service”.)
These Terms of Service (“Terms”) are provided to guide your use of and relationship with our Site, web pages, platforms, applications, products and services. In these Terms, you may be addressed as “you”, “your” or “User”. The rules that follow are really important and form part of the Terms and Conditions of Service (“Terms”). If you don’t agree with these rules or any other portion of the Terms, please don’t use the Service. 
Pronto Skip offers this website, including all information regarding our waste management and waste disposal brokerage, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Pronto Skip a company registered in the United Kingdom and operating within the ambit of the laws of the United Kingdom and European Union (EU),

Modification of Terms
We may amend these Terms at any time by posting revised Terms on the Site and/or sending you Notice of the same to the email address associated with your Account, as defined herein. Each revised version will state its effective date, which will be on or after the date on which it is posted or sent. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
You understand that by using Services, you are agreeing to be bound by these Terms, including any and all of your warranties and representations contained herein. If you do not accept these Terms in their entirety, you may not access or use the Services. If you agree to these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that event, “you” and “your” will refer and apply to that entity.

Definition of Terms

“ProntoSkip” and “Protoskip.co.uk” mean Pronto Skip Ltd., registered office, Company Address: 33 High Rd, Elm, Wisbech, Cambridge shire, PE14 0AA.. as may participate in the performance of the contract.
“Client” means the person, firm or company, or other trading organization to which the services are supplied subject to these conditions.
“The Service” means:
(a) Removal of Waste and unwanted materials and any subsequent treatment, disposal, or recovery as specified in the full terms and conditions.
(b) Supply of any equipment, containers, etc. for use by the client as part of the service in (a) above.
(c) Processing includes the loading operations associated with (a) above, transport, decontamination and any other handling operation associated with (a) above.
“Waste Materials” means unwanted, redundant surplus equipment, chemicals, residue, packaging, or other waste used by a client or no longer required by a client or which a client wishes to dispose of.
“Hazardous” means Materials that contain hazardous substances as defined by The Waste (England and Wales) Regulations 2011.
“The Contract” means the Contract for the provision of the Service by ProntoSkip to the Client.
“Single Hazardous Waste Consignment Note” and “Multiple Hazardous Waste Consignment Note” means a Consignment Note under The Waste (England and Wales) Regulations 2011 in England and Wales, under the Special Waste Regulations 2004 in Scotland and under The Hazardous Waste Regulations (Northern Ireland) 2005 in Northern Ireland.
“Waste Transfer Note” means a note under The Waste (England and Wales) Regulations 2011. “Transport Note” means the collection and/or delivery of products and/or services.
“Bin” means the Skip bin that we supply to you. 
“Charges” means the rates and any other charges as specified in the Order Summary and as otherwise incurred in accordance with this agreement.
“General Waste” means general household rubbish but does not include Prohibited Material.
“Clean Fill Waste” means broken concrete, rocks, bricks, asphalt, clay, sand, soil, dust, dirt and ceramic tiles. The “clean” in clean fill means that the waste is not contaminated by any other forms of waste and excludes Prohibited Material and General Waste.
Garden Waste means ordinary garden waste as determined by us from time to time and includes lawn cuttings, hedge trimmings, weeds and leaves or as specified by us from region to region and excludes any General Waste, Clean fill and Prohibited Material.

ProntoSkip Service and Accounts Registration
In order to access our Services, you may need to open an account. Do not use an account that does not belong to you or is not registered in your name. As a condition of using our Services, you agree to provide accurate and complete information. You are responsible for the activity that occurs under your account. If provided with a username, password, or any other piece of security information, treat this information as confidential, and do not disclose it to any other person or entity. Your account is personal to you and you may not provide anyone else with access to this website, or its Services, using your user’s name, password, or other security information. Notify us immediately if you discover a breach of security or an unauthorized use of your account.

This website is offered to users who are 18 years of age or older. By using this website, you represent and warrant you are of legal age and can form a binding contract. If you don’t meet this requirement, you must not access or use the website. ProntoSkip has the right to disable any user name, password, or other identifier at any time in our sole discretion, including if, in our opinion, you violate these Terms. Where an identifier is disabled, we are not liable for losses suffered, including but not limited to the loss of any data, purchase history, or otherwise. If there is unauthorized use of your account, you may be liable for any damages or losses suffered by ProntoSkip.

Permissions and Restrictions

You have our permission to use Services as outlined in these Terms provided that: 
You agree not to alter or modify any part of a Service or any copyright, trademark, or other proprietary notices appearing in a Service.  
You agree not to use a Service for commercial uses unless you obtain our prior written approval. 
You agree not to use, or launch, an automated system that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser. This includes, but isn’t limited to, “robots,” “spiders,” or “offline readers.” 
You agree not to collect or harvest any personally identifiable information from the Service (e.g., account names from comments or email) or to use a Service’s Content or communication systems for solicitation purposes. 
You don’t introduce viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. And you do not attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of this website, the server on which the website is stored, or any server, computer, or database connected to the website. 
You don’t engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our Services, or which, as determined by us, may harm us or users of our Services. 

Trademarks and Intellectual Property
ProntoSkip name and logo and the names and logos of ProntoSkip are the property of ProntoSkip. All other trademarks, logos and service marks (collectively, the “Trademarks”) appearing on the Website are Trademarks of their respective owners. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of its respective owner. Your use of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of Use, is strictly prohibited.

Third-Party Websites
ProntoSkip is not responsible for the content of any other website, including any website through which you may have gained access to this website or through which you may gain access from this website. Where a link is provided to a third-party website, such a link does not indicate that ProntoSkip has reviewed or approved of the third parties website or its contents. ProntoSkip does not accept any responsibility or liability of any nature whatsoever for these other websites or any information contained in them, none of which have been endorsed or verified by Hello Clearance

PAYMENT and Charges
Payment: Payment for all Service Rendered through our Site must be by credit, or debit card. In the event we suspend or terminate your account because of a breach of these Terms, you agree you will not receive a refund for any unused subscription time, any license or subscription fees for any portion of a Service, any content or data associated with your account, or anything else. We reserve the right to withhold payment or charge back to your account any amounts otherwise due to us under these Terms, or amounts due because of your breach of these Terms. 
The client will pay ProntoSkip the charges for the services as indicated on the Contract or ProntoSkip’s standard charges in force at the time of collection. All sums due are payable within 14 days of the date of the relevant invoice.
Visits in addition to those set down in the contract for collections or the supply of containers or equipment can be made at the customer’s request but will be subject to additional charges as set down either in the Contract or on ProntoSkip schedule of current charges.
ProntoSkip will credit the client for recoverable material content, fewer charges, as indicated in the contract. This credit will be made either by way of credit to charges or by payment as agreed by prior arrangement with the Client. Where possible credits will be paid within 30 days of the date of the invoice however ProntoSkip maintains the right to withhold payment in lieu of outstanding charges accrued by the client.
Unless agreed in writing prior to collection then ProntoSkip analysis will be binding in any calculation of material credits.
The ProntoSkip charges on the Contract only apply to the initial 12-month term of the contract after which they are subject to variation. Any increase in ProntoSkip charges will be notified to the Client at least 30 days before the commencement of the renewal period to which the increase applies. Such notice will not apply to fees or charges levied by a third party.
If the client fails to make any payment that is due, ProntoSkip reserves the right to suspend the provision of any service.

CLIENT OBLIGATIONS
The client warrants and agrees that at all times the Waste Materials that the Client presents for removal pursuant to the contract shall exclude any materials and substances not included in Contract and agrees that all Waste Materials should be placed in the waste storage containers specifically marked and provided for them where applicable but in containers suitable for the waste where no containers have been provided. Containers will be collected from a suitable, safe access point to the premises.
The Client will comply with the Control of Pollution Act 1974, The Environmental Protection (Duty of Care) Act 1990 and any other legal requirements, including the provision of documentation, required for the handling of Waste Materials.
The Client will, prior to collection, supply ProntoSkip with any data or information which ProntoSkip considers necessary as well as identify any risks in the handling of the Waste Materials, and complete any and all documentation required by law.

All skips have a maximum fill line which must be observed in order to avoid any extra charges or failed collections.
For skips, this line is typically the very top of the skip and anything above this is over the maximum allowance and may incur an extra charge.
It is your responsibility to ensure your waste is contained within the maximum fill line.

Prohibited Materials in 12-Yard Skip Hires: Please be advised that all 12-yard skip hires provided by Pronto Skip Ltd expressly prohibit the disposal of any inert waste materials. This includes, but is not limited to, mud, clay, sand, soil, and hardcore. The prohibition of these materials is in line with our commitment to responsible waste management and adherence to environmental regulations. Failure to comply with this restriction will result in additional charges or penalties as detailed in our Waste Disposal Compliance Policy. We urge all customers to review the acceptable materials for disposal in our 12-yard skips and contact us for any clarifications or inquiries regarding acceptable waste types.

Prohibited Materials
The following list of materials included as 
Prohibited Materials (but not limited to):
Prohibited Material – Skip Bin General Waste
Asbestos / hazardous waste / toxic material
Tyres
Large quantities of Clean Fill, Hard Fill, and soil
Polystyrene (modest amounts allowed) *
Liquids / Paint
Gas bottles
Mattresses
Car or lithium batteries
Fridges or freezers unless degassed
Disposal of upholstered furniture containing Persistent Organic Pollutants (POPs)

The Client shall hold harmless and indemnify ProntoSkip, its directors, officers and employees in respect of any loss or damage, claims, costs, liabilities and expenses arising from any breach of the Client’s obligations under the contract or of a breach of legal requirements by the client.
The Client will access their quarterly returns, as required by Regulation 54 of the Hazardous Waste (England and Wales) Regulations 2005, by using their unique Member Login on the WasteCare.co.uk website. The Return is in the Format set out in Schedule 8 of these Regulations and will be updated within one month of the end of that quarter.

ProntoSkip OBLIGATIONS
ProntoSkip agrees at all times to:
(a) carry out the services in a safe, efficient and professional manner;
(b) comply with all applicable Health and Safety Legislation, Environmental Legislation, British and European Standards, and Codes of Practice concerning the collection, transportation, treatment and recycling of the materials listed in clause 1.4 of the Contract. In this respect, ProntoSkip warrants that it is (i) the holder of a current and valid Waste Management License pursuant to Section 35 of the Environmental Protection Act 1990 and (ii) a properly registered carrier of controlled waste pursuant to Section 2 of the Control of Pollution (Amendment) Act 1989;
(c) engage as collection agents only (1) properly registered carriers of controlled waste pursuant to section 2 of the Control of Pollution (Amendment) Act 1989 and (2) carefully supervise all activities of such collection agents in connection with the Contract.
(d)ProntoSkip shall hold harmless and indemnify the Client against any loss or damage to the environment or property or injury to, or death of, any person caused by any negligent act or omission or willful misconduct of ProntoSkip and its servants, agents, or sub-contractors. Except in respect of injury to, or death of, any person (for which no limit applies) the liability of ProntoSkip hereunder in respect of each event or series of connected events shall not exceed £1,000,000.
(e)In the event of a suitable, safe access point from which to collect the waste not being available, then ProntoSkip reserves the right to refuse the collection. In the event that the lack of a suitable, safe access point requires waste to be transported through the premises then ProntoSkip shall not be liable for any damage caused by the operation of transporting the waste to a suitable, safe access point. Pronto Skip will take no responsibility for any damage to a customer’s premises or manholes if the ground or site is not suitable for a HGV Vehicle or capable of carrying the weight of a HGV Vehicle.
CONDITIONS
No variations or alterations of these conditions shall be binding on ProntoSkip unless agreed in writing by, or on behalf of, ProntoSkip by an authorized representative. All orders by the Client for the Services shall be deemed to be an offer by the Client to purchase the Services pursuant to these conditions. Performance of the Services by ProntoSkip shall be deemed conclusive evidence of the Client’s acceptance of these Conditions. These conditions shall remain in force until such time as ProntoSkip adopts revised conditions and notifies the client of the substitution of these conditions by the revised conditions.

Prohibited Activities.
You also agree that you will not:
(a) use any robot, spider, rover, scraper, or any other data mining technology or automatic or manual process to monitor, cache, frame, mask, extract data from, copy, or distribute the Materials (except as may be a result of standard Internet browser or search engine);
(b) fail to follow the instructions provided on the Sites in a “robots.txt” file or similar mechanism (to the extent that you provide standard search engine services to the public); nor will you
(c) modify, frame, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate to any third party or on any third-party web site, or otherwise use the Materials in any way for any public or commercial purpose except as specifically permitted by these Terms or Protoskip without the prior written consent of Protoskip.

(d) Software and Other Items Available For Download. Any items that we make available for download or use from the Sites and/or our servers, including, without limitation, are the copyrighted work of Protoskip or its licensors or suppliers. You may not use the Downloadable Items for commercial purposes. Your use of the Downloadable Items may be governed by Additional Terms, which may be included with the Downloadable Items. Please carefully read any Additional Terms to determine the full extent of conditions governing the use of such Downloadable Items. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE DOWNLOADABLE ITEMS TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED, UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE LICENSE AGREEMENT APPLICABLE TO SUCH DOWNLOADABLE ITEMS. Note that if you install certain applications that may be available via the Sites, you consent to the download of software to your computer and accept these Terms and any Additional Terms related to such application. The Sites may provide updates to the Downloadable Items for feature, security, or other enhancements from time to time. You agree to hold Prontoskip harmless in the event of damage to your device used to access the Sites or data that may result from your use of the Downloadable Items.

TERMS
The Contract shall be for an initial term of 12 months unless otherwise agreed in writing. Upon expiry of this 12-month period, the Contract shall be automatically renewed unless either party to the Contract sends written notice of non-renewal to the other party at least sixty days prior to the commencement of the renewal term. In the event that the client terminates the contract within the term, the Client will be liable for the full cost of equipment as supplied by ProntoSkip or the cost of the removal of the same.
In the event that the Client wishes to terminate this Contract at any time other than provided for in above the Client agrees to pay ProntoSkip as liquidated Damages for the balance of the contract period, a sum equal to pro rata charge based on the average over the last 12 months of Trading.
Times and Dates quoted by ProntoSkip for undertaking the Services are intended as estimates only and will not be of the essence of the Contract in this respect.
Unless agreed otherwise in writing, all prices quoted to the Client are inclusive of Value Added Tax, or any similar tax levied by the Government on the value of services, which shall be added to the invoice and paid by the Client.
All prices quoted to the Client are exclusive of local government and Central Government fees or any other similar charges so levied on the Handling and Disposal of Waste ie permits for the public highways. These charges will be added to the invoice and paid by the Client.
We do not accept liability for consequential loss, either specifically or by omission, except for a liability as a direct result of a failure by employees of ProntoSkip up to a maximum sum represented by the transport rate charged for the particular consignment. We cannot accept liability in the event of a late collection or delivery.
The Client shall be liable to pay demurrage for unreasonable detention of any vehicle or trailer at ProntoSkip current demurrage rates unless otherwise agreed in writing. The statutory rights of the Carrier against any other person in respect thereof shall remain unaffected. Unreasonable detention is waiting time at the customer’s premises, or further premises and sites nominated by the customer, other than mandatory driver resting time.
ProntoSkip reserves the right to charge for demurrage at the following rates: £128 +vat.
Demurrage will not apply if charges are levied for onsite work by the driver and charged by time on-site.

VALIDITY
If any condition or any part of any condition is held by any court or competent authority to be void or unenforceable, in whole or in part, these Terms and Conditions will continue to be valid as to all other provisions and the remainder of the provision.
These terms and conditions may be updated from time to time. The latest version will be posted on www.wastecare.co.uk and will be valid at the time of posting.

Disclaimer of Warranties and Limitation of Liability
THE WEBSITE AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITION OF ANY KIND. USE OF THE WEBSITE OR THE CONTENT IS AT YOUR OWN RISK. WE DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS ABOUT THE QUALITY, ACCURACY, RELIABILITY, COMPLETENESS, CURRENCY, OR TIMELINESS OF THE WEBSITE OR THE CONTENT. WE DO NOT ASSUME ANY RESPONSIBILITY FOR ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE WEBSITE OR THE CONTENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE WEBSITE AND THE CONTENT WHETHER EXPRESS, IMPLIED OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR THAT THE WEBSITE OR THE CONTENT ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. IN NO EVENT SHALL WE, OUR AGENTS, PARTNERS, EMPLOYEES, OR AFFILIATES BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, FOR ANY LOSS, COST, OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES, LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES), WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH LOST PROFITS, COST OR DAMAGES, RESULTING FROM THE USE OF, OR THE INABILITY TO MAKE USE OF, THE WEBSITE OR THE CONTENT.
Indemnity
You hereby agree to indemnify and hold ProntoSkip, any of its directors, officers, employees, agents, representatives, affiliates, vendors and business partners, harmless from all claims, liabilities, damages and expenses (including attorneys’ fees and court costs) arising out of or relating to: (i) your use of the Website, and (ii) any breach or alleged breach of these Terms of Use
Laws of England and Wales
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Electronic Communications
You consent to receive communications from us electronically. We may communicate with you electronically in a number of ways, such as by email, text, posting notices to the Website, or through individualized messages in your account. You agree that all content we provide to you electronically including, without limitation, agreements, notices, messages and disclosures, satisfy any legal requirement that such content be provided in writing.

Force Majeure
a) we shall not be liable to the Customer for any breach or delay of the performance of our obligations under these Terms of Service where such breach or delay is caused by an event outside of our control.
b) We will take reasonable steps to minimize the effect of the delay or breach.

Changes to the Terms & Conditions
We reserve the right to change these Terms of Service at any time and, where appropriate, upon giving the Customer notice via email to the email address associated with the Customer Account in advance. We advise the Customer to review these Terms of Service on a regular basis in case of any changes. The Customer’s continued use of the Services following any changes shall be deemed to be the Customer’s acceptance of such changes.

Severance
If any of the provisions or part provisions contained in these Terms of Service should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction then such provision or part-provision shall be severed, and the remaining provisions and part provisions shall survive and remain in full force and effect and continue to be binding and enforceable.
Copyright
Copyright © 2022 www.prontoskip.co.uk. All rights reserved. The Website contains information, communication, software, images, sounds, music, graphics, photos, videos and other materials and services (collectively, the “Content”).
You agree that the Content and the selection, arrangement, architecture and enhancement of the Content and other Website features (the “Website Design”) are protected by the United Kingdom and international intellectual and industrial property rights, including copyrights, trademarks and other proprietary rights. These rights are valid and protected in all media existing now or later developed, and all use of the Content or Website Design shall be in accordance with such rights and the terms of this agreement.
Users of this website are granted a limited license to display or print its content for their own personal non-commercial use, provided the Content is not modified. Any other use of the Content or the Website Design is prohibited. The Content and Website Design may not be otherwise reproduced, republished, or re-disseminated in any matter or form without the prior written consent of ProntoSkip.

WAIVER
No waiver or forbearance by ProntoSkip or the Client whether express or implied in enforcing any of its rights under these Conditions will prejudice its rights to do so in the future.

JURISDICTION
These Terms and Conditions and the Contract shall be governed by the laws of England and any dispute shall be subject to the exclusive jurisdiction of the English courts.